My work sits where logistics meets patient care. These are the areas I know best, shaped by working with hospitals, labs, pharmacies, distributors, and public agencies.
Scheduled and STAT delivery of loaner sets, implants, and surgical trays between distributors, warehouses, and hospitals. At Diligent, drivers on orthopedic accounts complete orthopedic certification. At a client's request, Driver Associates can check trays on site at sterile processing so no instruments are missing when trays return to the warehouse.
Routed and on-demand specimen pickups for labs, clinics, and health systems, built around cutoff times and chain-of-custody requirements.
Home delivery programs that confirm addresses, set delivery windows, and resolve exceptions before they reach the patient. For pharmacies serving patients at home, delivery is part of the care experience.
Route modeling, pricing, and service-level planning for hospitals, GPOs, and public agencies building or rebidding a courier program.
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